I am an avid reader of the Observer and, yesterday,I received my Mar. 2 edition. What has bothered me is the [letter] from Virginia French of Deerfield Beach in reference to her Sun-Sentinel newspaper charge. A week-and-a half-ago, I received my renewal charge. It was for $62.49. At the time, I thought it did not sound right, so I went back into my January bill and, in January, I paid $50.19. Quite a difference! I called the 800 number and told the customer service person I was not pleased with the raise I received and she said to me that supplies used for printing the paper have all gone up and that is the reason. Well, maybe I should have been lucky to get someone in Manila. Then I would have had my account corrected. I cancelled my paper after 26 years of receiving it and only took the weekend order of Saturday and Sunday. I am very displeased to hear the story printed and maybe the Sun-Sentinel should get copies of these complaints. After speaking to my friends, they are now going to look into their new bills when they arrive. I feel it’s cheaper to buy the paper at the newsstand.A very disgruntled customer …
